PRIVACY
Privacy Policy
What personal data SUMS processes, why, providers involved, retention, security and user rights.
Read Privacy Policy →LEGAL & COMPLIANCE
Clear rules. Clear responsibilities.
Policies for the SUMS Executive SaaS platform, its account security, subscriptions, payments, customer data and responsible use.
Staging legal draft. Before commercial Production launch, insert the contracting operator’s legal name/service address and complete Indonesian legal review. PSE registration readiness is tracked separately in the release checklist.
CONTRACT
Terms of Service
Account authority, acceptable use, customer data ownership, platform IP, security, suspension and liability.
Read Terms →PAYMENTS
Refund & Cancellation
Duplicate charges, billing errors, cancellations, annual plans, upgrades and refund processing.
Read Refund Policy →BILLING
Subscription & Billing
Monthly/yearly cycles, renewals, upgrades, credits, grace periods and entitlement changes.
Read Billing Terms →SECURITY
Responsible Disclosure
How security researchers can report vulnerabilities without putting SUMS customers or data at risk.
Read Security Policy →CONTACT
Legal contact
Privacy, contract, billing and security enquiries currently route to the SUMS Studio operations mailbox.
sumsstudio.id@gmail.com →Regulatory readiness
SUMS is being prepared around Indonesia’s electronic-system and personal-data framework. The Production launch checklist separately tracks PSE Lingkup Privat readiness, customer-data processing responsibilities, security controls and vendor/subprocessor documentation.
Reference sources used for this staging draft include Indonesia’s Law No. 27 of 2022 on Personal Data Protection, PP No. 71 of 2019, PSE Lingkup Privat guidance, and Midtrans merchant payment/refund documentation.